Complete Auto360

Full Circle Auto Coverage

Give your customers security, savings, and convenience whether they're driving home from work or on a road trip.

Affinion Group's Complete Auto360, a complimentary add-on to your new customers' accounts, offers peace of mind and savings to your customers while they are on the road.  This engagement strategy will strengthen your customer relationships and over time will help build stronger loyalty to your financial institution.

Dent Guard Auto Protection Plan

Helping your automobile stay in pristine condition, the Auto Protection Plan includes paintless dent repair, interior fabric rip or tear repair, and windshield repair.

  • Certified technicians remove small dents and dings from painted sheet metal surfaces without harming factory finish.
  • Avoid the costly expense of complete interiour replacements with the repair of interior upholstery damage including small rips, tears, or burns.
  • In the event your front windshield is damaged with minor repairable chips, technicians will perform a quick, high quality repair that includes a 100% guarantee that the repair will never spread.

Emergency Roadside Assistance

There's never a good time to break down.  That's why Roadside Assistance Hotline is accessible when you need it- 24 hours a day, everyday.

Whether it's a flat tire, a dead battery or a minor repair, have peace of mind knowing you're covered for three events (tows, lockout protection, and other services) up to $80 each, per membership year.

Auto Maintenance Discounts

Keep your automobile looking- and running- like new with discount auto repair.  From routine maintenance to emergency service, you'll enjoy 10%-50% off auto maintenance and repair deals at over 15,000 leading service centers nationwide.  Simply search for a participating service center near you, or any other part of the country.  Finding the best discount auto repair is quick and easy.

Mechanics Helpline

Regardless of your repair or maintenance related problem or question, Your Mechanic's Helpline is the one-stop source for answers.  Our auto repair experts are on-call 24/7 to give you advice on everything from scheduled maintenance to helping you diagnose specific repairs.

  • 24-hour repair and maintenance information.
  • Certified mechanics on staff to answer your questions.
  • Instant diagnostic help in real time.

Gas Rebate Rewards

Buy gas, get rewarded!  When you send in your receipts, we'll give you cash back.  You can receive up to $40 in cash back every year - savings you can take straight to the pump!  Simply mail in your gas receipts each quarter, totaling up to $100, with your Gas Rebate Rewards request form and we'll send you 10% cash back.

Objectives and Consumer Needs

Your Institution

  • Given to new customers as a "thank you" for being a valued customer and inform them this service is also provided to every customer as a part of their auto loan
  • Include as a "thank you" with other P&C sales and/or mortgages
  • Low-cost, high value enhancement which can be attached to auto loans to drive acquisitions through differentiation
  • This engagement strategy strengthens customer relationships building stronger customer loyalty by offering a relevant product to meet customer needs
  • Also could be cross-sold on top of an existing auto loan (add-on) for incremental revenue potential

Your Customers

  • Provides comprehensive auto coverage for the entire family
  • Saves customers hundreds of dollars annually on auto maintenance
  • Unlimited coverage for new and used automobiles for minor dings and dents as well as windshield and interior damage
  • 24/7 access to emergency roadside assistance
  • 24/7 access to ASE-certified mechanics to assist with auto inquiries and validate service estimates